How Enquiries Work

Muslim Maternity SG is designed to make it easier for mothers to discover and connect with maternity-related services in Singapore — while keeping communication simple and direct.

Below is an overview of how enquiries work on this platform.


For Mothers

How You Contact Service Providers

When you find a service that may suit your needs, you can reach out by:

  • WhatsApp
  • Phone call
  • Website or social media link

These contact options are shown on each listing.

Once you make contact, you will be communicating directly with the service provider.


What Happens After You Enquire

After you reach out:

  • The service provider will respond to your enquiry
  • You can ask questions about availability, pricing, and services
  • Any booking arrangements are made directly with them

Muslim Maternity SG does not take part in these conversations unless clearly stated.


For Service Providers

Receiving Enquiries

When a mother contacts you through the details listed on your page:

  • The enquiry comes directly to you
  • You manage the conversation, availability, and pricing
  • You decide whether to proceed with the booking

There is no obligation to accept every enquiry.


Your Role

As the service provider, you remain responsible for:

  • Responding to enquiries
  • Confirming availability
  • Quoting prices
  • Managing bookings and payments
  • Providing the service

What Muslim Maternity SG Does

Muslim Maternity SG acts as a connector and information platform.

We:

  • Help mothers discover relevant services
  • Provide a place to view and compare options
  • Make it easier for providers to be found

We do not:

  • Handle bookings or payments
  • Set prices
  • Guarantee availability or outcomes
  • Manage disputes or refunds

A Note on Transparency

We aim to keep this process clear and straightforward for everyone involved. Mothers are encouraged to ask questions before booking, and providers are encouraged to share accurate and up-to-date information.

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